International Office
2,000.00 zł
5-month online course dedicated to all people working in international environment, working in international teams or cooperating with foreign divisions. The course is divided into thematic blocks - 10 blocks in total, each consisting of 2 meetings. The goal of the course is to learn the vocabulary, phrases, structures and e-mail formulas used in an international business environment. The course participants have the opportunity to practise the acquired phrases in practical simulations, e.g. by conducting a business meeting or defining the rules of cooperation for a new team.
Classes in the form of training sessions combining the theory and practice. Varied discussions, sharing opinions andsimulations of meetings (with international team, foreign customer) for consolidating newly acquired information. The course is conducted in small groups to provide the opportunity for easy conversation and practice (groups of up to 6 people).
Each participant receives resources covering the content of the course:
- Presentations
- Vocabulary list with examples of usage
- Exercises to consolidate knowledge from a particular topic
- Certificate in Polish and English
Course Level: B1; B2
Where: online (zoom)
The course takes 5 months - 4 meetings per month (60 minutes each).
| Subject | Duration | Subject scope |
| Firts impression in the new organization | 2 | How to make a good first impression |
| Elevator pitch | ||
| And what to talk about in English during a coffee break or meetings in the corridor | ||
| In the role of a buddy - A Q&A guide for a new hire | ||
| Foreign guests | 2 | Greeting - a few words about the company |
| Office tour - team & structure presentation | ||
| Savoir vivre - we offer coffee, ask about the hotel, and some other valuable tips on how to find yourself in a conversation with a foreigner | ||
| Organizational facilities - we offer lunch, plan a city tour, etc. | ||
| Business meetings | 2 | Arranging and organizing a meeting, including e-mail communication |
| Beginning of the meeting - purpose, agenda, rules of the meeting | ||
| Moderation of meetings | ||
| Summarizing, asking questions during business meetings | ||
| International team | 2 | Diversity in an international team |
| Stereotypes - where they come from, how to disarm them | ||
| Convictions and beliefs - how to deal with them in an international team | ||
| Principles of communication and business etiquette in an international team | ||
| Building team in international environment | 2 | Establishing terms of cooperation |
| Discussing team & individual strengths | ||
| Setting roles and tasks | ||
| Defining forms of communication in the team | ||
| Organization & facilitation of team meetings | 2 | Tasks evaluation & discussion |
| Discussion of problems during the task performance | ||
| Facilitation of meetings - Content, Goal, Solution, Action - asking questions | ||
| Establishing action plan, assignment of roles and tasks | ||
| Internal customers service | 2 | My touchpoints with English-speaking employees |
| Common phrases and vocabulary in my internal customer service | ||
| Simulations of meetings with internal client - how to talk, provide information, explain and solve problems | ||
| Communication skills in various forms of contact | 2 | Similarities and differences in communication and cooperation depending on the form of communication |
| The specificity and standards of work in an international environment in writing (e-mails, instant messaging) | ||
| Formal and informal language in email correspondence in English | ||
| Everyday conversations in the office | 2 | A request for support or a favour |
| Providing informations | ||
| Asking questions and clarifying doubts | ||
| Feedback | 2 | Features of constructive feedback |
| Providing feedback | ||
| How to respond to feedback | ||
| Complimenting and appreciating |
| Choose a variant: | Cały kurs, Jeden blok |
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